Ho Scale Locomotives

Frequently asked questions

Here with Railway City Hobbies, our return policy is pretty straight forward:

In Stock Items

90 day when purchased at physical store

Item & packaging cannot be damaged or changed in anyway

35 day return when purchased from online store

Buyer pays return shipping
Initial shipping charge is not refunded
Item & packaging cannot be damaged in anyway

Special Order / Pre-Order

30 Days to return from the date of order fulfillment on Special Orders placed over phone or in person at store

15% restocking fee will be applied to return

35 Days to return from the date of order fulfillment on Pre-Order Purchases placed over phone, online or in person

15% restocking fee will be applied to return

Cancellations on Pre-Orders:

Cancellation after manufacturer's order deadline will incur a 15% restocking fee that will be deducted from deposit refund. Items on order are to be paid in full before shipping. Items are held up to 45 days after pre-order items arrive. If items aren't paid for in full and 45 days have passed after pre-order items arrive, the items will go back into stock and deposit is forfeited. Cancellation of pre-orders within 30 days of products arrival will result in forfeiture of deposit. Fee will be based on the total order.

If you have any questions please feel free to contact me via email or by phone.

Normal Store Hours are: Wednesday to Friday 10am - 4pm and Saturday 10 am-3 pm

Summer Store Hours are : Friday 10am - 4pm & Saturday 10am - 3pm

Summer Store Hours start June 22nd and end September 4th

Please check our facebook page for store closure dates / changes in store hours.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Model trains, Plastic Model kits products are manufactured in China.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Athearn Genesis HO Scale P42DC VIA Rail "Love The Way" DCC & Sound

Athearn Genesis HO Scale P42DC VIA Rail "Love The Way" DCC Ready

Athearn Genesis HO Scale AC4400CW Locomotive Kansas City Southern (Grey Scheme) DCC Ready

Scaletrains Rivet Counter HO Scale EMD SD45, Southern/Gold Lettering #3125 DCC Ready

Athearn Genesis HO Scale P42DC VIA Rail "Teal/Green Scheme" DCC Ready

Athearn Genesis HO Scale P42DC VIA Rail "Teal/Green Scheme" DCC & Sound

Scaletrains Rivet Counter Ho Scale AC4400CW CEFX DCC & Sound

Scaletrains Rivet Counter Ho Scale AC4400CW CEFX DCC Ready

Scaletrains Rivet Counter HO Scale EMD SD45, Southern/Gold Lettering #3125 DCC & Sound

Scaletrains Rivet Counter Ho Scale SD45 Phase IIb2, Norfolk & Western/Claytor DCC Ready

Scaletrains Rivet Counter Ho Scale SD45 Phase IIb2, Norfolk & Western/Claytor DCC & Sound

Scaletrains Rivet Counter HO Scale GE C39-8 Phase III, Pennsylvania Northeastern/ex-Norfolk Southern #8211 DCC & Sound

Scaletrains Rivet Counter HO Scale GE DASH 9-40C, Norfolk Southern/Thoroughbred DCC Ready

Scaletrains Rivet Counter HO Scale GE DASH 9-40C, Norfolk Southern/Thoroughbred DCC & Sound

Scaletrains Rivet Counter HO Scale GE ET44AC, Canadian National (Square Exhaust) #3011 DCC & Sound

Scaletrains Rivet Counter Ho Scale SD45 DRG&W Rio Grande (Billboard Lettering) DCC Ready

Scaletrains Rivet Counter Ho Scale SD45 Phase IIb2, Norfolk & Western/Large Block Lettering DCC Ready

Scaletrains Rivet Counter Ho Scale SD45 Phase IIb2, Norfolk & Western/Large Block Lettering DCC & Sound

Scaletrains Rivet Counter HO Scale ES44AC, Norfolk Southern/Heritage/Monongahela #8025 DCC & Sound

Scaletrains Rivet Counter Ho Scale ES44AH CSX Heritage (Chesapeake & Ohio) DCC Ready #1869

Scaletrains Rivet Counter Ho Scale ES44AH CSX Heritage (Chessie System) DCC Ready #1973

Scaletrains Rivet Counter HO Scale GE AC4400CW, CSX/YN2/Spirit of Dante DCC & Sound #391

Scaletrains Rivet Counter Ho Scale ES44AH CSX Heritage (Chesapeake & Ohio) DCC & Sound #1869

Scaletrains Rivet Counter Ho Scale EMD SD40T-2 Union Pacific/Patched/ex-SP Speed Lettering/Tall Ditch Lights #8625 DCC Ready

Contact us

Frequently asked questions

Country/Region

Country/Region

Athearn Genesis HO Scale P42DC VIA Rail "Love The Way" DCC & Sound

Athearn Genesis HO Scale P42DC VIA Rail "Love The Way" DCC Ready

Athearn Genesis HO Scale AC4400CW Locomotive Kansas City Southern (Grey Scheme) DCC Ready

Scaletrains Rivet Counter HO Scale EMD SD45, Southern/Gold Lettering #3125 DCC Ready

Athearn Genesis HO Scale P42DC VIA Rail "Teal/Green Scheme" DCC Ready

Athearn Genesis HO Scale P42DC VIA Rail "Teal/Green Scheme" DCC & Sound

Scaletrains Rivet Counter Ho Scale AC4400CW CEFX DCC & Sound

Scaletrains Rivet Counter Ho Scale AC4400CW CEFX DCC Ready

Scaletrains Rivet Counter HO Scale EMD SD45, Southern/Gold Lettering #3125 DCC & Sound

Scaletrains Rivet Counter Ho Scale SD45 Phase IIb2, Norfolk & Western/Claytor DCC Ready

Scaletrains Rivet Counter Ho Scale SD45 Phase IIb2, Norfolk & Western/Claytor DCC & Sound

Scaletrains Rivet Counter HO Scale GE C39-8 Phase III, Pennsylvania Northeastern/ex-Norfolk Southern #8211 DCC & Sound

Scaletrains Rivet Counter HO Scale GE DASH 9-40C, Norfolk Southern/Thoroughbred DCC Ready

Scaletrains Rivet Counter HO Scale GE DASH 9-40C, Norfolk Southern/Thoroughbred DCC & Sound

Scaletrains Rivet Counter HO Scale GE ET44AC, Canadian National (Square Exhaust) #3011 DCC & Sound

Scaletrains Rivet Counter Ho Scale SD45 DRG&W Rio Grande (Billboard Lettering) DCC Ready

Scaletrains Rivet Counter Ho Scale SD45 Phase IIb2, Norfolk & Western/Large Block Lettering DCC Ready

Scaletrains Rivet Counter Ho Scale SD45 Phase IIb2, Norfolk & Western/Large Block Lettering DCC & Sound

Scaletrains Rivet Counter HO Scale ES44AC, Norfolk Southern/Heritage/Monongahela #8025 DCC & Sound

Scaletrains Rivet Counter Ho Scale ES44AH CSX Heritage (Chesapeake & Ohio) DCC Ready #1869

Scaletrains Rivet Counter Ho Scale ES44AH CSX Heritage (Chessie System) DCC Ready #1973

Scaletrains Rivet Counter HO Scale GE AC4400CW, CSX/YN2/Spirit of Dante DCC & Sound #391

Scaletrains Rivet Counter Ho Scale ES44AH CSX Heritage (Chesapeake & Ohio) DCC & Sound #1869

Scaletrains Rivet Counter Ho Scale EMD SD40T-2 Union Pacific/Patched/ex-SP Speed Lettering/Tall Ditch Lights #8625 DCC Ready

Contact us

Frequently asked questions